---
title: Our First Quality Leaders Network 'Breakfast of Champions'
description: On Tuesday 8 October, the Quality Leaders Network gathered for our first ever 'Breakfast of Champions.' This exclusive event looked at how quality can be used to generate growth within retail industry.
---

[QA Testing Blog | Global App Testing ](https://www.globalapptesting.com/blog)

# [Our First Quality Leaders Network 'Breakfast of Champions'](https://www.globalapptesting.com/blog/our-first-quality-leaders-network-breakfast)

 Written by [Melanie Bernard](https://www.globalapptesting.com/blog/author/melanie-bernard) | October 2019

On Tuesday 8 October, the Quality Leaders Network gathered for our **first ever** 'Breakfast of Champions.' Held at The Shard, this *exclusive* breakfast event looked at how quality can be used to generate growth within the retail industry, revealing insights from top QA teams around the world. 

## Insights from leaders of quality

Rajpaul Suri, Lead QA Engineer at Depop spoke alongside Ronald Cummings-John, Global App Testing Co-Founder and Co-Author of "Leading Quality" on the valuable lessons the retail industry can learn from Depop, Gen-Z's **favourite** shopping app. Depop has gained 13 million users in just 4 years, and its close community of customers means that delivering a high quality app is of the *utmost *importance. Effective QA, therefore, is crucial to the success of the app, as it is to almost *every* app in today’s industry.

The discussion also focused on insights from over 120 of the world’s leading engineering and QA teams including eBay, Airbnb, Etsy, New York Times, Photobox and HelloFresh. 

## Our discussion

Welcoming questions from guests via sli-do, speakers discussed how to educate teams on quality, creating a quality narrative in your company, and the importance of testing for the growth of your business. Here are just a few of our favourite answers.

### What is a Quality Narrative?

> *“It’s all about convincing people that we should be** owning **quality.” *- Ronald Cummings-John

### What are you most proud of?

> *“The QA departme**nt being a function that everyone thinks of as part of engineering. It shows that testing has become an instilled thought process in **everything** we do.”* - Rajpaul Suri

### What would be your advice on building a platform like Depop?

> *“**Listen **to your customers. **Target** a specific area or focus point. After you have done this effectively, everything will fall into place”*  - Rajpaul Suri

### How do you make businesses see that testing is a *first *requirement?

> > *“Ask yourself: 'what metrics are the business paying attention to?' Then ask: 'what metrics do the QA team measure?' Then ask: 'what metrics can the QA team affect that the business really cares about?' If you can begin to get your QA team to think about how you are affecting **this** growth metric, then you can **position** how you talk about quality in a way that helps your business understand.”* - Ronald Cummings-John

## A huge thank you

We would like to say thank you to those who attended this exclusive event. We hope you enjoyed the opportunity to foster connections with other like-minded Quality Leaders from the retail industry. Thank you again to Rajpaul Suri, who made the morning such a success. Please keep an eye on your inboxes for information about our next event, coming **soon.**

If you would like to be part of the Quality Leaders Network, please [get in touch!](mailto:nick@globalapptesting.com)

[View full post](https://www.globalapptesting.com/blog/our-first-quality-leaders-network-breakfast)

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