- Strategic outcomes
- Troubleshooting issues
Uncover the root cause of
poor performance
Trusted by extraordinary businesses
Establish fact
See your real experience and explain its performance with detailed insights.
Build accountability
A clear picture and responsible person is the first step towards trust.
Get ground-up visibility
Get a real and ground-up picture of what's going on with your local experience.
Increase your resilience
Improve your resilience with a trusted process and governance around bad performance.
Watch: how do you untangle insight from noise? The Head of Growth at Asana weighs in
Your workflow
Work backwards from the metric you're concerned about
Our workflow starts with your KPIs and work backwards to common explanations for major commercial problems, minimizing your exposure to the problem.
This could be anything from a local censorship issue, to an underlying local bug. If it’s a sudden, severe drop, our mind would go to technical or underlying access issues, but it’s also possible that a confusing or awkward flow change could be pushing users away if it e.g. asks them for information they don’t have.
Benchmarking adoption is tough. To understand the full context, including competitors, we’d consider starting with fast-pass quality checks in key cohorts before undertaking a more holistic review across competitors and local contexts.
The price of data and local connection speeds are absolutely key in high-data products such as games and streaming services. Where you’re having issues might give a clue if it’s the former. These applications can also be censorship targets in some markets.
It’s normal for the ROI on your acquisition spend to have some diminishing returns and perform differently market to market. However, ensuring that your signup and onboarding process is working smoothly when there’s an ad attached is vital, and if that signup is localized, logic-conditional, or involves payment steps, it’s vital to test.
When your clients and customers tell you your app is buggy, it’s time to act. We can simulate all the environments implied by the reviews and the other important ones besides, to get your NPS where it needs to be.
Checkouts are simultaneously reservoirs for localization and technical issues and pinch points in your UX flow with the most vital outcome. Very few businesses have the coverage to test with every financial instrument. Build that with us today.
We work with businesses to help
drive exceptional performance across every layer
Case study on our website
Global App Testing helped us to uncover "critical" accessibility bugs.
Shruthi Ballal
QA Lead, Mobile Flight Booking at Booking.com
Case study on our website
By testing our live product, "we increased our payment completion rate by 12% with help from Global App Testing."
Ankur Mishra
Global Payments Manager, Carry1st
Case study on our website
"We realized we had a lot of blind spots, and [launching our international rebrand] was a risk we couldn't have taken without GAT."
Veronica Di Martino
Localization Lead, Eventbrite
Case study on our website
"Global App Testing helped us reduce our crash rate and improve our NPS."
Daniel
Senior Developer at Acasa
Why crowdtesting?
Investigate your flows from any and all angles
By taking a rigorous approach investigating your flows from multiple perspectives and angles, whatever the challenge is, crowdtesting can help you find the underlying issue.
- Expand your targeting across environments, location, and more
- Test in real-life and uncover facts on-the-ground
- Test across multiple explanations for poor performance from strategy to build to launch
Get a holistic check to uncover multiple possible issue angles
How does Global App Testing help?
Let our dedicated analysts dig into your challenge
Global App Testing can dive into the complexity of our raw data and deliver explicit insights identifying the priority issues.
People
We've invested in the world's best product knowledge and leadership.
Launchpad
Our integrated platform makes launching and receiving results easy.
Insights
Get rich, executive-level reports for your stakeholders.
Security
Security which is built-in, not bolt-on, so you can go live with complete confidence.
Let’s talk about how we can help you
troubleshoot your challenge
Book a meeting
with a member
of our sales team
We're so excited to talk! Book a short conversation with us, and we can understand your requirements, get you a price, and get started on a bespoke proposal.
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Please note that Global App Testing only works with businesses, not individuals – and that investment starts around $10,000