Applause vs GAT – Which one to choose?

What is Applause?

Applause specializes in testing and offers a comprehensive suite of enterprise-class digital quality feedback solutions. Their services are designed to integrate into your existing workflow, eliminating any additional overhead.

This tool aims to help digital innovators release their applications faster and with confidence by delivering authentic, real-world feedback on the quality of digital experiences. Applause's platform leverages the uTest community of independent digital experts to match testing teams to specific needs, offering aggregated results with speed, scale, and flexibility.

Solutions

Here is what Applause offers, according to their website:

1. Functional Testing that uses a blend of manual and automated approaches. Manual testing ensures a human-centric evaluation of your digital assets, while automation streamlines repetitive tasks, accelerating testing cycles and improving efficiency.

2. Specialized Solutions: Their solutions cover a wide spectrum of testing requirements, from optimizing user experiences to validating accessibility standards, refining customer journeys, testing voice interfaces, ensuring payment processing integrity, and even training and testing AI algorithms.

3. Platform Features: The Applause platform offers many advanced features to enhance testing capabilities and streamline processes. Notable features include Bring Your Own Testers (BYOT), which enables the management of internal testing resources, and forthcoming test case management functionalities, which provide granular control over testing processes.

4. Crowdtesting: On-demand service enables rapid feedback collection from diverse demographics, ensuring comprehensive coverage across various scenarios, devices, and locales. Testers from diverse backgrounds and demographics provide authentic feedback in real-world conditions, ensuring comprehensive coverage across various use cases and user profiles.

Furthermore, their testing solutions can be divided by industry:

• Retail: Testing e-commerce platforms, mobile apps, and in-store digital experiences for seamless shopping experiences.
• Media & entertainment: Validating streaming services, gaming applications, and digital content platforms for optimal user engagement.
• Financial services: Ensuring the security and reliability of banking applications, payment gateways, and financial platforms.
• Travel & hospitality: Testing booking systems, travel apps, and hospitality platforms for smooth customer experiences.
• Healthcare: Validating telehealth platforms, medical devices, and patient portals for accuracy, privacy, and compliance.

What is Global App Testing?

Global App Testing provides crowdtesting solutions, utilizing over 90,000 vetted professional testers in over 190 countries. We’re a quality assurance (QA) testing platform built to meet the highest security and compliance standards, including ISO 270001.

Global App Testing (GAT) offers test management, test execution, test results, and analysis through our easy-to-use platform.

During any part of the SDLC, you can access:

• Detailed bug reports: Access comprehensive bug reports, test case results, and qualitative insights effortlessly.
• Integrations: Seamlessly integrate with your CI using our API, CLI, and Webhooks, and sync with popular project management tools like Jira, GitHub, TestRail, and more.

Our testing solutions:

1. Functional Testing

Identify and resolve potential issues with significant functions using crowdsourced testing methodologies:

• Better quality software: Trained professional testers and best-practice expertise ensure superior software quality.
• Faster release speeds: 24/7 release and 48-hour testing turnaround on complex tests accelerate sprint durations, trimming down time-to-market.
• More representative environments: Deliver QA in environments that accurately represent real-world usage scenarios, ensuring thorough testing.
• Scale-ready QA team: Instantly increase QA supply to meet dynamic demands, ensuring scalability and flexibility.

Key features of our functional testing platform:

• Launch on any SDLC stage: Seamlessly test across all stages of the Software Development Life Cycle (SDLC), from mockups and prototypes to staging and live products, including localized variants.
• Advanced targeting: Test across 190 countries with territorial controls, any device, OS, browser, and connectivity environment, ensuring comprehensive coverage.
• Integrated workflow: Effortlessly integrates with popular tools like GitHub, Jira, and TestRail, facilitating smooth collaboration and workflow management.
• Detailed bug reports: Receive comprehensive bug reports with full environment details, including country, operating system, browser, version, user information, and video evidence, ensuring thorough issue resolution and product stability.
• Flexible access: Accessible via webhook and API for seamless automation and integration, enabling efficient workflow automation and integration with existing systems.

2. Usability Testing

Evaluate user experience across different devices and platforms for optimal interaction and satisfaction.

GAT’s usability testing lets you:

• Check that new features feel intuitive and are engaging for customers before launch
• Determine cultural differences that need to be understood about new markets.
• Verify content and app flows for local users
• Choose the feedback you receive — whether from multiple markets or a single source
• Improve signups, engagement, and retention with better UX. Test for it to ensure a seamless user journey.

You can also benefit from the ease of Interaction with users through:

• Rapid UX surveys: Obtain unmoderated feedback within 48 hours using sophisticated targeting tools and receive quick insights into user perceptions.
• Moderated Usability Testing: Run moderated usability tests incorporating client interviews and quantitative data, offering a holistic understanding of user experience.
• Audit for Design, Localization, or Functional errors: Conduct comprehensive audits across the product stack, addressing usability, design, functional, and localization issues.
• Global user reach and interest: Identify struggling markets and investigate underlying issues affecting metrics, spanning functional, user, or localization concerns.

3. Exploratory Testing

Using exploratory testing, you can expedite issue resolution with results featuring videos and logs, which enhances application reliability.

GAT offers unscripted exploratory testing for web and mobile app development. An elastic QA process enables on-demand testing with minimal preparation. Every exploratory test uses around 15 professional testers who use best practices to locate reproducible bugs within your app.

On-demand exploratory testing results are generated in just 4-6 hours and include:

• Real-time reporting during the process
• Reproducible bug reports, including video, screenshots, logs, and other information
• Seamless integration with your bug tracking or project management software.

4. Generative AI Testing

Generative AI testing ensures AI products are market-ready by checking generated content for accuracy and appropriateness, simulating bad-faith usage, assessing content bias, benchmarking against competitors, and performing extensive functional and UX reviews.

Key services include:

• Content checks: Against guidelines to find false or inappropriate content.
• Red teaming: Mimics malicious user behavior.
• Bias assessment: Surveys target demographics.
• Benchmarking: Compares AI performance against competitors.
• Functional and UX Testing: Ensures overall product quality.

5. Payment Testing

This type of testing ensures flawless checkouts and transfers with our authentic, human-driven approach, using real identity documents and devices.

Key aspects include:

• End-to-End Testing: Verifies the entire customer journey from start to finish.
• Identity and legal compliance: Uses real identities and documents for security checks.
• Cross-border testing: Validates transactions in over 190 countries with diverse devices.
• Performance optimization: Enhances checkout processes for better conversion rates.
• Compliance scaling: On-demand QA resources for timely compliance testing.

6. Localization Testing

Localization ensures software quality across different languages and regions, with test results coming in within 48 hours.

Key services include:

• Translation checks: Native speakers verify translations in 160 languages.
• Design error checks: Identify and fix layout issues due to localization.
• Data and access validation: Ensure users can access the product without censorship issues.
• Functional and integration testing: Confirm local payment integrations and software flows work correctly.
• Compliance testing: Verify software features adhere to local laws.

Trusted by industry titans such as Meta, Google, and Booking.com, we deliver reliable testing services with lightning-fast turnaround times of 6-48 hours.

Note that this is not an extensive list, just a glimpse of the testing types we offer.

We also use real testers with real devices (over 200,000! ) to make the process as useful and relevant to the final end-user experience as possible. What’s more, all GAT testers undergo a rigorous selection process before they’re included in the GAT network, ensuring the highest-quality testing possible.

Why do you need Global App Testing?

Here's how GAT can benefit you:

1. Maximize budget ROI:

It’s not an easy feat to stay compatible – quality assurance must align with budget constraints while delivering significant ROI.

With GAT, you can:

• Scale on-demand QA without expanding your workforce
• Utilize GAT's crowd for testing scenarios that are difficult to automate
• Allocate more time for your teams to focus on maintaining automation scripts

2. Improve release quality:

GAT ensures top-notch testers are available for your testing processes globally and in real-time. You can:

• Access real-time test coverage across any country, device, or operating system
• Gain insights into the scope of issues through reproducibility testing
• Benchmark your QA performance against other development teams

3. Integrate into any tech stack:

GAT's flexible API allows seamless integration into your existing tech stack. This means you can:

• Initiate tests and receive results within the tools you already use
• Integrate GAT with your Continuous Integration and Continuous Delivery (CI/CD) pipelines for enhanced team productivity and quicker release cycles

The GAT platform seamlessly integrates with popular workflow management software such as Jira, Azure DevOps, GitHub, Zephyr, Slack, TestRail, and more.

And, with GAT, you can have access to:

• Fresh insight on your apps from working with some of the top teams in the world, with every test having been vigorously vetted for quality.
• Wider device/OS testing coverage than in-house options.
• A dedicated customer success manager focused on continuous improvement every time you run a test.
• Detailed, actionable reporting that includes videos and screenshots.
• High-impact and high-speed testing with your existing tools.
• Detailed QA Reports with actionable insights on each testing cycle.
• Strategic advice and analysis to support your global expansion efforts.

Interested to learn more?
Schedule a call with our QA specialist today!

Keep learning

Android app beta testing - definitive guide
8 Web-based sandbox testing tools
10 Best performance testing tools